Weekly Service – Fortnightly Service – Platinum Service

Platinum Option is based on a Calendar Year Agreement. A summer and winter period cycle. Should the agreement be canceled within the first year a Cancellation fee of 60% of the balance of the agreement is payable. The agreement will auto-renew every year however a 60 day notice is required for cancellation with no cancelation fee after the first year. This agreement is for a scheduled appointment, for the agreed day, should there be no access on service day a visit charge of R225.00 will be levied.

“Chemicals included” is subject to a fair usage policy and based on a pool size below 50 000 Litres. The Fair usage is determined by the recommendation of BioGuard South Africa “A leading Pool Chemicals supplier in the world” 

Weekly Service PERFECT POOLS must maintain the pool for a MINIMUM period of 6 months. The contract will continue after 6 month period unless we have been given the notice to cancel. You are required to give 30 days notice should you wish to cancel. This agreement is for a scheduled appointment, for the agreed day, should there be no access on service day a visit charge of R225.00 will be levied.

Charges are per maintenance visit, which rate excludes any chemicals that might be required to keep the pool in perfect condition. This agreement is for a scheduled appointment, for the agreed day, should there be no access on service day a visit charge of R225.00 will be levied.

The fortnightly client will be required to maintain and check pool the week Perfect Pools is not due. Perfect Pools cannot be held accountable for the pool’s
condition when we only visit the pool once in 14 days.

The pool water will be tested at each visit and the appropriate chemicals added to rectify required. If a salt-water chlorinator is in place the cells will be cleaned and salt levels corrected if required. If the maintenance agreement is for any period other than weekly or Platinum it remains the responsibility of the client to service and maintain the pool in the week’s PERFECT POOLS are not in attendance.

The pool must be clean at the start of the maintenance period Water level of the pool remains the responsibility of the client unless specifically agreed to in WRITING by PERFECT POOLS and the client is expected to maintain the correct water level at all times.

This agreement is based on municipal Water supply, any form of groundwater is not covered by this agreement. Extra Chemical will be required to maintain proper pool water quality and charged for additionally. Maintenance rates are reviewed throughout the year and may be adjusted when necessary. Clients will be invoiced monthly for maintenance and minor service as per this agreement. All other service work and material is on a C.O.D. basis. Overdue accounts will attract interest at prime rate from the 7th day of the month following the invoice.

PERFECT POOLS will be entitled to stop all maintenance and services to the pool until all arrear amounts are settled in full. The client agrees to pay all costs
incurred to an attorney or collection agency. The client undertakes to notify PERFECT POOLS in writing of any problems or faults relating to the pool or maintenance within 24 hours of occurrence, Although all diligent care will be taken PERFECT POOLS cannot be held liable for any damage suffered by the client (or any other party) due to maintenance or material used or through whatever cause whatsoever. NB: This application is subject to credit verification and a deposit may be required.